Incident triage is time-sensitive because site reliability engineers (SREs) and support engineers often need to collect evidence, assess user impact, and create follow-up work across separate tools. With Amazon Quick and New Relic, you can coordinate those investigation and handoff steps in a single conversational workflow.
This is a companion discussion topic for the original entry at https://aws.amazon.com/blogs/machine-learning/build-an-agentic-incident-triage-assistant-with-amazon-quick-and-new-relic/